Returns & Exchanges

At Aroma Tierra, we strive for your complete satisfaction with our natural wellness products. If you are not entirely happy with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the items are unused, in their original packaging, and securely sealed to prevent leakage or damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.